Getting started
Create your first program, invite your team, brand your Wallet pass, and go live with loyalty in under ten minutes.
Support
How can we help?
Every resource you need to roll out FIDELOOP, troubleshoot Wallet passes, and reach the team.
Wallet passes
Apple Wallet, Google Wallet, push updates, in-store scanning: diagnostics and fixes for the most common questions.
Billing & plans
Free plan forever, Starter and Pro plans coming, payment methods, invoices: everything you need to know about our pricing.
Security & data
GDPR compliance, EU hosting, per-merchant isolation, data deletion: our commitments around data protection.
Still need help?
Our team replies within 24 business hours, in eight languages.
- Support email
- hello@fideloop.app
- Hours
- Mon – Fri, 9am – 6pm (CET)